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Terms of service

Terms and Conditions

Welcome to Coalatree Europe!

These terms and conditions outline the rules and regulations for the use of Coalatree Europe's Website, located at Coalatree.eu and Coalatreeuk.com.

Coalatree.eu and Coalatreeuk.com are trading names of and owned by Cecorp International limited with our registered office at 12 Colebrook Rd, Plymouth PL7 4AA UK.

The company registration number is 10886299 and our VAT registration number is GB278835448.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Coalatree Europe if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Coalatree Europe, you agreed to use cookies in agreement with the Coalatree Europe's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Coalatree Europe and/or its licensors own the intellectual property rights for all material on Coalatree Europe. All intellectual property rights are reserved. You may access this from Coalatree Europe for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Coalatree Europe

Sell, rent or sub-license material from Coalatree Europe

Reproduce, duplicate or copy material from Coalatree Europe

Redistribute content from Coalatree Europe

    Prices and Payment

     Prices within the EU are not inclusive of VAT.

    Other countries outside of the EU are not inclusive of VAT and local taxes.  Any customs or import charges on International deliveries must be paid by the customer. Please contact us for more specific information on these charges for your region.

    We reserve the right to alter prices from time to time without prior notification

    Credit and Debit card payments are subject to validation and authorisation by the cardholder's issuer and we will not be held liable for any non-delivery or delay if a card issuer refuses to authorise payment.

    Goods Dispatch

    Goods are dispatched under the terms of Delivery – See Delivery and Returns.

    We will use reasonable endeavours to ensure that the goods are dispatched to the address provided within a reasonable time period and in a time period specified by us via email to you, although we cannot guarantee that the goods will be dispatched by that date.

    You will be notified by email at the time your goods are dispatched.

    All goods require a signature at the recipient’s specified address and we cannot deliver to PO boxes addresses.

    Goods and Availability

    Whilst we make every effort to maintain stock levels, We  cannot guarantee the availability of goods, and sometimes it will be the case that an item has been discontinued, delayed or temporarily out of stock. In the rare instance this occurs  we will inform you of the delay as soon as possible by either phone or email and offer you a choice of an alternative item or a full refund.

    We are unable to take responsibility for any loss or damages that you may suffer if we are unable to supply the goods.

    Great care is taken to ensure that items are displayed accurately, however, should this not be the case, we will offer a full refund to you, but please note that we cannot be held responsible for any loss or damages that you may suffer.

    Promotion emails and Codes

    Any Promotional codes issued by Coalatree Europe are Valid for a period of one month unless otherwise stated.

    These promotional codes are ONLY Valid  to be used on the Websites Coalatree.eu or Coalatreeuk.com and must meet the criteria set out in each particular promotion.

    Promotions are not valid in-store.

    Your Privacy

    Please read Privacy Policy

    Indemnity

    You agree to indemnify, defend and hold harmless Coalatree.eu & all personnel employed by said Company as well as consultants, agents, and affiliates, from any and all liability, third party claims, damages and/or costs arising from your use this Website or your breach of the Terms of Service.  This is including, but not limited to, legal fees.

    Statutory Rights

    These terms and conditions do not affect your statutory rights as a consumer. more information about your statutory rights is available on the Department of Trade and Industry's Consumer Gateway website.

    Applicable Law

    These terms and conditions shall be governed by and construed in accordance with English law.

    Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.